GENERAL/ MISCELLANEOUS CIRCULARS
Shri Mukesh Sharma Vs. The Secretary, Department of Financial Services, Ministry of Finance
By TEAM CIRCULAR EXPRESS • 28 Oct 2026
👁 5 views
• The Court of the Chief Commissioner for Persons with Disabilities has directed the Department of Financial Services to ensure banking accessibility for persons with hearing and speech impairments.
• Recommendations include issuing uniform RBI guidelines, providing staff sensitization training, and establishing on-call video-based interpretation services to ensure non-discriminatory access to all banking services nationwide.
• Recommendations include issuing uniform RBI guidelines, providing staff sensitization training, and establishing on-call video-based interpretation services to ensure non-discriminatory access to all banking services nationwide.
purpose of issuance
To ensure accessibility to banking services for persons with hearing and speech impairments through sign language support.
Most Important Details
The Court ruled that administrative or financial constraints cannot be grounds for denying statutory rights under the Rights of Persons with Disabilities Act, 2016. It recommended uniform RBI guidelines, staff training, and video-based interpretation services.
is it guidelines or office order
Order
purpose of issue
To mandate accessibility measures in banking for Divyangjan customers.
Name of Officer
S. Govindaraj
Designation
Commissioner for Persons with Disabilities
Department / Organisation
Court of the Chief Commissioner for Persons with Disabilities
🔒 Document — view only
Regards, Circular Express
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GENERAL/ MISCELLANEOUS CIRCULARS
Shri Mukesh Sharma Vs. The Secretary, Department of Financial Services, Ministry of Finance
By TEAM CIRCULAR EXPRESS • 28 Oct 2026
👁 5 views
• The Court of the Chief Commissioner for Persons with Disabilities has directed the Department of Financial Services to ensure banking accessibility for persons with hearing and speech impairments.
• Recommendations include issuing uniform RBI guidelines, providing staff sensitization training, and establishing on-call video-based interpretation services to ensure non-discriminatory access to all banking services nationwide.
• Recommendations include issuing uniform RBI guidelines, providing staff sensitization training, and establishing on-call video-based interpretation services to ensure non-discriminatory access to all banking services nationwide.
purpose of issuance
To ensure accessibility to banking services for persons with hearing and speech impairments through sign language support.
Most Important Details
The Court ruled that administrative or financial constraints cannot be grounds for denying statutory rights under the Rights of Persons with Disabilities Act, 2016. It recommended uniform RBI guidelines, staff training, and video-based interpretation services.
is it guidelines or office order
Order
purpose of issue
To mandate accessibility measures in banking for Divyangjan customers.
Name of Officer
S. Govindaraj
Designation
Commissioner for Persons with Disabilities
Department / Organisation
Court of the Chief Commissioner for Persons with Disabilities
🔒 Document — view only
Regards, Circular Express
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