GENERAL/ MISCELLANEOUS CIRCULARS

Frequently Asked Questions for SEZ Online System by Ministry of Commerce and Industry

By TEAM CIRCULAR EXPRESS • 22 Oct 2026
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• This document provides a comprehensive FAQ guide for the SEZ Online System, an e-governance platform for Special Economic Zone units and developers.
• It covers registration procedures for existing and new units, system security, hardware requirements, and administrative modules.
• Users can access the centralized portal at https://www.sezonline-ndml.com/ to manage customs transactions and unit applications.
purpose of issuance
To provide guidance and FAQs for users of the SEZ Online System regarding registration, security, and operational modules.
Most Important Details
The SEZ Online System is a centralized e-governance platform for SEZ units and developers to manage administrative and customs requests. Existing units must use the Unit Regularization Module, while new applicants use the New Unit Application module. Security features include digital signatures, encrypted data transmission, and mandatory password updates every 45 days.
is it guidelines or office order
Guidelines
purpose of issue
To facilitate the adoption of the SEZ Online System by providing answers to common operational queries.
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