GENERAL/ MISCELLANEOUS CIRCULARS
Introduction of Calling Name Presentation (CNAP) Service by Department of Telecommunications
By TEAM CIRCULAR EXPRESS • 13 Oct 2026
👁 1 view
• The Department of Telecommunications has mandated all Telecom Service Providers (TSPs) to introduce Calling Name Presentation (CNAP) service in 4G and higher generation networks effective from 1.11.2026.
• The service will display the caller's name on the recipient's terminal.
• Business users may opt for a 'preferred name' based on registered trademarks or GST records after due verification by the TSPs.
• The service will display the caller's name on the recipient's terminal.
• Business users may opt for a 'preferred name' based on registered trademarks or GST records after due verification by the TSPs.
purpose of issuance
To mandate the introduction of Calling Name Presentation (CNAP) service in Indian telecommunication networks for 4G and higher generation technologies.
Most Important Details
TSPs must implement CNAP by 1.11.2026. The service will display the caller's name as per subscriber records. Business users can use a 'preferred name' verified via trademark or GST registration. TSPs must ensure security-by-design, non-retention of data after calls, and establish a grievance redressal mechanism.
is it guidelines or office order, or office memorandum
Circular
purpose of issue
Implementation of Calling Name Presentation (CNAP) service across all service areas.
🔒 Document — view only
Regards, Circular Express
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GENERAL/ MISCELLANEOUS CIRCULARS
Introduction of Calling Name Presentation (CNAP) Service by Department of Telecommunications
By TEAM CIRCULAR EXPRESS • 13 Oct 2026
👁 1 view
• The Department of Telecommunications has mandated all Telecom Service Providers (TSPs) to introduce Calling Name Presentation (CNAP) service in 4G and higher generation networks effective from 1.11.2026.
• The service will display the caller's name on the recipient's terminal.
• Business users may opt for a 'preferred name' based on registered trademarks or GST records after due verification by the TSPs.
• The service will display the caller's name on the recipient's terminal.
• Business users may opt for a 'preferred name' based on registered trademarks or GST records after due verification by the TSPs.
purpose of issuance
To mandate the introduction of Calling Name Presentation (CNAP) service in Indian telecommunication networks for 4G and higher generation technologies.
Most Important Details
TSPs must implement CNAP by 1.11.2026. The service will display the caller's name as per subscriber records. Business users can use a 'preferred name' verified via trademark or GST registration. TSPs must ensure security-by-design, non-retention of data after calls, and establish a grievance redressal mechanism.
is it guidelines or office order, or office memorandum
Circular
purpose of issue
Implementation of Calling Name Presentation (CNAP) service across all service areas.
🔒 Document — view only
Regards, Circular Express
Similar Circulars
Operational Manual for the India-Japan Joint Crediting Mechanism
MAHATRANSCO- Approved Vendor List (for Lines & Substation) as on 01.10.2026
#Empanelment#Maharashtra#MSETCL
SPARSH OUTREACH PROGRAMME 1791888149
#Bengaluru#DOPT#Karnataka
Notice to Coal India Limited regarding Transfer Request Complaint of Suman Kumar Jha, CCPD Case No. CCPD-OF-0058/1022/2026
#Transfer
RTI/Circular reg Appeal Templates dt. 15.04.2025
#Karnataka
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