The Department of Pension and Pensioners' Welfare has issued updated guidelines for conducting Pension Adalats to ensure prompt resolution of pensioners' grievances. Ministries, departments, and pension-disbursing banks are directed to prioritize widespread awareness campaigns to reach pensioners, especially those in remote areas. The guidelines emphasize the importance of on-the-spot grievance redressal and effective coordination among stakeholders. Organizations are encouraged to utilize multiple communication channels, including digital platforms and pensioners' associations, to disseminate information. This initiative aims to improve the effectiveness of the grievance redressal mechanism and reduce pendency.

The Department of Pension and Pensioners' Welfare has issued updated guidelines for conducting Pension Adalats to ensure prompt resolution of pensioners' grievances. Ministries, departments, and pension-disbursing banks are directed to prioritize widespread awareness campaigns to reach pensioners, especially those in remote areas. The guidelines emphasize the importance of on-the-spot grievance redressal and effective coordination among stakeholders. Organizations are encouraged to utilize multiple communication channels, including digital platforms and pensioners' associations, to disseminate information. This initiative aims to improve the effectiveness of the grievance redressal mechanism and reduce pendency.