DOP&T

Minutes of Meeting of the Taskforce for Reviewing the Citizen/Client Charter of DoPT

By TEAM CIRCULAR EXPRESS • 30 Dec 2014
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This document records the minutes of a meeting held on December 30, 2014, by the taskforce responsible for reviewing the DoPT Citizen/Client Charter. The committee decided to replace personal email IDs with official ones and update officer details. It also recommended revising service performance standards for ACR/APAR clarifications and other specific items. The proposed amendments are to be submitted to the Competent Authority for approval. The meeting concluded with a vote of thanks to the Chairperson.
City
New Delhi
State
Delhi
purpose of issuance
To document decisions regarding updates and amendments to the DoPT Citizen/Client Charter.
Most Important Details
Official email IDs to replace personal ones; service standard for ACR/APAR clarifications increased to 30 days; service standard for item 11 increased to 15 days; addition of 'Provided the proposal is complete in all respects' to items 9 and 10.
City_1
New Delhi
State_1
Delhi
purpose of issuance_1
To document decisions regarding updates and amendments to the DoPT Citizen/Client Charter.
Most Important Details_1
Official email IDs to replace personal ones; service standard for ACR/APAR clarifications increased to 30 days; service standard for item 11 increased to 15 days; addition of 'Provided the proposal is complete in all respects' to items 9 and 10.

Regards, Circular Express

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Minutes of Meeting of the Taskforce for Reviewing the Citizen/Client Charter of DoPT

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