GOVERNMENT RECRUITMENT / VACANCIES

TRAI Direction to M/s Reliance Communications Limited for Refund of Unspent Prepaid Balances and Security Deposits

By TEAM CIRCULAR EXPRESS • 19 Jan 2018
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The Telecom Regulatory Authority of India (TRAI) has issued a directive to M/s Reliance Communications Limited (RCL) following the closure of its 2G/GSM and CDMA services. The order mandates the company to process and refund security deposits for all postpaid subscribers by March 31, 2018. Additionally, RCL is required to transfer the unspent prepaid balances of ported-out subscribers to their respective recipient operators. This measure aims to protect consumer interests after the premature discontinuation of services forced many users to port out. The authority requires detailed compliance reports regarding the status of these refunds.
City
New Delhi
State
Delhi
purpose of issuance
To mandate the refund of unspent prepaid balances and security deposits to subscribers affected by the closure of M/s Reliance Communications Limited services.
Most Important Details
M/s Reliance Communications Limited must refund postpaid security deposits by 31st March 2018 and transfer unspent prepaid balances of ported-out subscribers to recipient operators.

Regards, Circular Express

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