The Employees' Provident Fund Organisation (EPFO) has issued a circular establishing a standardized procedure for handling compliance-related grievances. Regional Offices are directed to appoint Nodal and Reviewing Officers to monitor and resolve complaints effectively via the CIG portal. Employers are required to resolve grievances within 7 days, with provisions for extensions and escalation to inspection if necessary. The circular also outlines the specific roles of Zonal Offices in approving inspections and overseeing the grievance redressal process. This procedure aims to ensure timely compliance and accountability under the Social Security Code, 2020.

The Employees' Provident Fund Organisation (EPFO) has issued a circular establishing a standardized procedure for handling compliance-related grievances. Regional Offices are directed to appoint Nodal and Reviewing Officers to monitor and resolve complaints effectively via the CIG portal. Employers are required to resolve grievances within 7 days, with provisions for extensions and escalation to inspection if necessary. The circular also outlines the specific roles of Zonal Offices in approving inspections and overseeing the grievance redressal process. This procedure aims to ensure timely compliance and accountability under the Social Security Code, 2020.