GENERAL/ MISCELLANEOUS CIRCULARS
Telecom Unsolicited Commercial Communications (Second Amendment) Regulations, 2008
By TEAM CIRCULAR EXPRESS • 21 Oct 2008
👁 1 view
This notification amends the Telecom Unsolicited Commercial Communications Regulations, 2007, to strengthen the handling of consumer complaints regarding unsolicited commercial calls. It mandates that service providers include the 'National Do Not Call Register' option in all application and agreement forms. The regulations introduce detailed procedures for Originating Access Providers to investigate complaints, take action against violators, and maintain records for at least six months. It also clarifies the responsibilities of service providers when a complaint originates from their own network. These amendments aim to improve the effectiveness of the complaint redressal mechanism for telecom subscribers.
City
New Delhi
State
Delhi
purpose of issuance
To amend existing regulations for handling unsolicited commercial communication complaints and improve consumer protection.
Most Important Details
Introduces mandatory inclusion of Do Not Call registration in service forms, defines investigation timelines for Originating Access Providers, and mandates six-month record retention for complaints.
City_2
New Delhi
State_2
Delhi
purpose of issuance_2
To amend existing regulations for handling unsolicited commercial communication complaints and improve consumer protection.
Most Important Details_2
Introduces mandatory inclusion of Do Not Call registration in service forms, defines investigation timelines for Originating Access Providers, and mandates six-month record retention for complaints.
🔒 Document — view only
Regards, Circular Express
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GENERAL/ MISCELLANEOUS CIRCULARS
Telecom Unsolicited Commercial Communications (Second Amendment) Regulations, 2008
By TEAM CIRCULAR EXPRESS • 21 Oct 2008
👁 1 view
This notification amends the Telecom Unsolicited Commercial Communications Regulations, 2007, to strengthen the handling of consumer complaints regarding unsolicited commercial calls. It mandates that service providers include the 'National Do Not Call Register' option in all application and agreement forms. The regulations introduce detailed procedures for Originating Access Providers to investigate complaints, take action against violators, and maintain records for at least six months. It also clarifies the responsibilities of service providers when a complaint originates from their own network. These amendments aim to improve the effectiveness of the complaint redressal mechanism for telecom subscribers.
City
New Delhi
State
Delhi
purpose of issuance
To amend existing regulations for handling unsolicited commercial communication complaints and improve consumer protection.
Most Important Details
Introduces mandatory inclusion of Do Not Call registration in service forms, defines investigation timelines for Originating Access Providers, and mandates six-month record retention for complaints.
City_2
New Delhi
State_2
Delhi
purpose of issuance_2
To amend existing regulations for handling unsolicited commercial communication complaints and improve consumer protection.
Most Important Details_2
Introduces mandatory inclusion of Do Not Call registration in service forms, defines investigation timelines for Originating Access Providers, and mandates six-month record retention for complaints.
🔒 Document — view only
Regards, Circular Express
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Extension of last date for comments on TRAI Consultation Paper on Issues Relating to Media Ownership
#Extension
Procedure for Deactivation of Value Added Services (VAS) via Toll-Free Number 155223
#All India#Circular#TRAI
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#All India
Affidavit Format for Non-Profit and Non-Political Consumer Organizations under TRAI Regulations
#Cancellation#Circular#Result
