GENERAL/ MISCELLANEOUS CIRCULARS

Electricity Ombudsman Order on kVAh Billing Dispute for Sarvodaya Company vs MSEDCL

By TEAM CIRCULAR EXPRESS • 30 Oct 2026
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• The Electricity Ombudsman Mumbai issued an order regarding a billing dispute between Sarvodaya Company and MSEDCL.
• The case concerns excessive kVAh billing in January 2026.
• The Forum previously upheld kVAh-based billing but awarded Rs 4,800 as compensation for service deficiencies.
• The order clarifies MERC regulations on kVAh to kWh conversion and billing methodologies for HT consumers and rooftop solar installations.
purpose of issuance
Resolution of electricity billing dispute regarding kVAh consumption and compensation for service deficiency
Most Important Details
The Ombudsman upheld the applicability of kVAh-based billing for the appellant while confirming the compensation of Rs 4,800 for incorrect power factor reflection in previous bills.
Name of Officer
Vandana Krishna
Designation
Electricity Ombudsman
Department / Organisation
Maharashtra Electricity Regulatory Commission
Period / Effective From
2026-10-30
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