The Telecom Regulatory Authority of India (TRAI) has issued the Third Amendment to the Telecom Commercial Communications Customer Preference Regulations, 2018. This amendment introduces new definitions for A2P (Application-to-Person) calls, spam, and spammers, and clarifies consent requirements. It mandates that senders declare their A2P call usage to Originating Access Providers (OAPs) for recording on the DLT platform. Additionally, it establishes a framework for Terminating Access Providers (TAPs) to use AI/ML-based systems to identify and flag suspected UCC (Unsolicited Commercial Communication) CLIs. The regulations also provide mechanisms for senders to contest such flagging.

The Telecom Regulatory Authority of India (TRAI) has issued the Third Amendment to the Telecom Commercial Communications Customer Preference Regulations, 2018. This amendment introduces new definitions for A2P (Application-to-Person) calls, spam, and spammers, and clarifies consent requirements. It mandates that senders declare their A2P call usage to Originating Access Providers (OAPs) for recording on the DLT platform. Additionally, it establishes a framework for Terminating Access Providers (TAPs) to use AI/ML-based systems to identify and flag suspected UCC (Unsolicited Commercial Communication) CLIs. The regulations also provide mechanisms for senders to contest such flagging.