GENERAL/ MISCELLANEOUS CIRCULARS

Hearing Notice for Axis Bank Varanasi regarding Accessibility Complaint by Munna Thakur

By TEAM CIRCULAR EXPRESS • 18 Oct 2026
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• The Court of Chief Commissioner for Persons with Disabilities is hearing a complaint by Shri Munna Thakur against Axis Bank, Varanasi.
• The complainant, who is visually impaired, alleges that the bank's digital platforms and Aadhaar-based verification processes are inaccessible.
• The Court has directed the complainant to submit all relevant documentary evidence within three days to proceed with the case.
Complainant
Shri Munna Thakur
Respondent
The Chief General Manager, Axis Bank, Sunderpur, Varanasi
Case Number
DNO/26/CCPD/6241
Purpose of Issuance
Record of proceedings and direction to submit documentary evidence for accessibility complaint
Most Important Details
The Court is examining whether the bank failed to provide reasonable accommodation or accessible banking services as mandated under the Rights of Persons with Disabilities Act, 2016.
City
Varanasi
State
Uttar Pradesh
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